Plan the complete itinerary
Give both journey dates, the required airport arrival time and every pickup address. Allow for the road journey and traffic when choosing your collection time.
KUVER / AIRPORT TRANSFERS
Request a Crawley to Stansted taxi or an airport collection back to Crawley. Share your flight details, pickup address, passengers and luggage so KUVER can check the journey and vehicle before confirmation.

BEFORE YOU TRAVEL
Your quote considers the full pickup and destination, travel date and time, vehicle requirements, extra stops and airport arrangements. Review the price and inclusions before confirming.
Your journey is confirmed when Kuver issues a booking reference. Keep it with your collection instructions for travel.
01 / DEPARTURES
Work backwards from your airline’s recommended airport arrival time. Allow for the road journey from your specific Crawley address, traffic and time to unload before entering the terminal.
02 / ARRIVALS
Include the UK arrival date, flight number and destination address. Keep your contact number and booking reference available, and follow the confirmed collection instructions.
JOURNEY DETAILS
Consider the transfer alongside your flight: the pickup address, travel time, passengers, luggage and both directions. Request a quote for the complete journey before deciding.
If your flight or journey details change, contact Kuver with your booking reference. Check airport access, parking, waiting and amendment terms in your quote and confirmation.
ROUTE DETAILS & PRICES
Request a quote for your exact journey. The total depends on your pickup address, date, time, suitable vehicle and any extra stops. Check the arrangements for each direction separately.
Give both journey dates, the required airport arrival time and every pickup address. Allow for the road journey and traffic when choosing your collection time.
Use the date your flight lands in the UK, which can differ from the departure date abroad. Include the onward address and keep your passenger contact number available.
BEFORE YOU CONFIRM
Ask the team to clarify anything that is not stated in your quote.
Tell us about every large suitcase, cabin bag, pushchair and oversized item. We check vehicle suitability against both your passengers and luggage.
Compare vehicle and luggage optionsTHE RETURN JOURNEY
Include the outward and return journeys in your request so we can check both legs. Give the UK arrival date, flight number and return destination separately.
Request your transfer quoteYOUR QUESTIONS
The price depends on your address, travel date and time, vehicle, luggage and any extra stops. Request a quote for both directions if you need a return and check what each leg includes.
Use your airline's airport arrival guidance as the base, then allow for the road journey from your specific address plus a buffer. There is no fixed travel time that covers every Crawley pickup and every road condition.
Follow the collection instructions confirmed in your booking. Do not assume a specific car park without checking the confirmation first.
Contact Kuver with your booking reference and updated flight information as soon as you know. Check the amendment and waiting terms in your confirmed booking.
Yes. Send both directions when requesting the quote and we'll check both legs together before confirming.
Check the inclusions with your quote before confirming. Ask specifically about airport access, waiting and any additional charges before accepting.
Yes. Call 01293 699909 with your pickup, destination, travel date and time, passengers and luggage. Keep the agreed journey details and wait for your booking reference before treating the trip as confirmed.
Request it as soon as your travel details are known, particularly for groups, extra luggage or time-sensitive flights. Availability is checked for your journey; a last-minute request does not guarantee a vehicle.
Include the exact travel date and pickup time in your enquiry. KUVER checks whether the journey can be covered at that time. Do not assume round-the-clock availability without confirmation.
List every pickup address in travel order and give the full passenger and luggage totals. Extra stops affect the route, time and quote, so they need to be included before the journey is confirmed.
Contact KUVER with your booking reference and the revised details before travel. A change may affect the price, vehicle or availability. Keep the original arrangements until the team confirms the amendment.
Contact KUVER with your booking reference and the journey you want to cancel. Check the cancellation conditions on your quote, confirmation and booking terms; a cancellation request is not a promise of a refund.
Tell KUVER the child’s age and the type and number of seats needed before booking. Ask whether a suitable seat can be supplied or whether your own can be accommodated. Wait for confirmation rather than assuming one will be fitted.
Describe the equipment, whether it folds, whether the passenger can transfer to a vehicle seat and any assistance required. An MPV is not automatically wheelchair-accessible. Confirm suitable arrangements with KUVER before booking.
List each item and its approximate dimensions when requesting the quote, along with all other bags and passengers. Oversized items can change which vehicle is suitable; do not assume unused seats provide safe luggage space.
Check the payment options offered for your particular booking and when payment is due. If you need a specific payment method, ask before confirming. Do not assume every vehicle or journey supports the same options.
Check the collection instructions and keep your phone available. Contact KUVER on 01293 699909 with your booking reference and current location before moving to a different meeting area.
No. A quote or enquiry is not a confirmed booking. Review the agreed journey, price and arrangements, and keep the booking reference issued when KUVER confirms the trip.
Include the hotel name, full address, entrance or reception point and the time you need collecting. Give a contact number for the travelling passenger and include all luggage so availability can be checked.
Ask for the meeting service you require when requesting a quote. Follow the arrangement confirmed by KUVER; an arrivals-hall greeting, name board or particular car park is not included automatically.
Provide your flight number and UK arrival date and discuss collection timing with KUVER. Leaving the aircraft, border procedures and collecting luggage can take time beyond the scheduled landing time.
Do not use a station or rail pickup location as a substitute for the airport collection instructions in your KUVER confirmation. If you need collection from a station rather than the airport, specify that exact destination.
Include the full passenger count and every large case, cabin bag and additional item. KUVER checks a suitable available vehicle; a passenger-seat count does not establish luggage capacity.
Send the new airport, arriving flight number, UK date, collection details and onward address to KUVER. A different airport is a changed journey and requires a new availability and price check.
Please fill out the form below and we will get back to you as soon as possible.