Terminals 2, 3, 4 & 5
Include the specific Heathrow terminal and flight number. A different terminal can change the collection arrangements and journey plan.
KUVER / AIRPORT TRANSFERS
Request a Crawley to Heathrow taxi or an airport collection back to Crawley. Share your flight details, pickup address, passengers and luggage so KUVER can check the journey and vehicle before confirmation.

BEFORE YOU TRAVEL
Your quote considers the full pickup and destination, travel date and time, vehicle requirements, extra stops and airport arrangements. Review the price and inclusions before confirming.
Your journey is confirmed when Kuver issues a booking reference. Keep it with your collection instructions for travel.
01 / DEPARTURES
Journey time depends on your Crawley pickup address, terminal, travel time and road conditions. Start with your airline’s recommended airport arrival time and allow for the road journey and traffic.
02 / ARRIVALS
Provide your flight number, UK arrival date, terminal and destination. Allow time for arrivals procedures and baggage collection, then follow the meeting instructions confirmed for your booking.
JOURNEY DETAILS
Confirm the terminal using your airline’s latest flight information, then include it with your flight number. If the terminal changes, contact us with your booking reference.
If your flight or journey details change, contact Kuver with your booking reference. Check airport access, parking, waiting and amendment terms in your quote and confirmation.
ROUTE DETAILS & PRICES
Request a quote for your exact journey. The total depends on your pickup address, date, time, suitable vehicle and any extra stops. Check the arrangements for each direction separately.
Include the specific Heathrow terminal and flight number. A different terminal can change the collection arrangements and journey plan.
Start with your airline’s recommended airport arrival time. Allow for the road journey from your address, traffic, unloading and reaching check-in.
BEFORE YOU CONFIRM
Ask the team to clarify anything that is not stated in your quote.
Tell us about every large suitcase, cabin bag, pushchair and oversized item. We check vehicle suitability against both your passengers and luggage.
Compare vehicle and luggage optionsTHE RETURN JOURNEY
Include the outward and return journeys in your request so we can check both legs. Give the UK arrival date, flight number and return destination separately.
Request your transfer quoteYOUR QUESTIONS
Yes, subject to availability. Include the terminal, arriving flight number, UK arrival date, onward address, passengers and bags. The return collection and its quoted inclusions are checked separately from the outward journey.
The price depends on your exact pickup address, terminal, date, time, vehicle requirements and any additional stops. Request a quote with full journey details for an accurate figure.
Use your airline's recommended airport arrival time as the starting point, then allow for the road journey from your specific address plus a buffer for traffic. There is no single answer that covers every Crawley pickup and every terminal.
Check the inclusions shown with your quote before confirming. Airport access, parking and waiting arrangements should be clearly stated. Ask before accepting if anything is unclear.
Contact us with your booking reference and updated flight information as soon as you know about a delay. Waiting and amendment terms follow your confirmed booking conditions.
Often yes. Four people with large suitcases, cabin bags and a pushchair will typically need an estate or MPV rather than a standard saloon. Tell us exactly what you're bringing.
Yes. Call 01293 699909 with your pickup, destination, travel date and time, passengers and luggage. Keep the agreed journey details and wait for your booking reference before treating the trip as confirmed.
Request it as soon as your travel details are known, particularly for groups, extra luggage or time-sensitive flights. Availability is checked for your journey; a last-minute request does not guarantee a vehicle.
Include the exact travel date and pickup time in your enquiry. KUVER checks whether the journey can be covered at that time. Do not assume round-the-clock availability without confirmation.
List every pickup address in travel order and give the full passenger and luggage totals. Extra stops affect the route, time and quote, so they need to be included before the journey is confirmed.
Contact KUVER with your booking reference and the revised details before travel. A change may affect the price, vehicle or availability. Keep the original arrangements until the team confirms the amendment.
Contact KUVER with your booking reference and the journey you want to cancel. Check the cancellation conditions on your quote, confirmation and booking terms; a cancellation request is not a promise of a refund.
Tell KUVER the child’s age and the type and number of seats needed before booking. Ask whether a suitable seat can be supplied or whether your own can be accommodated. Wait for confirmation rather than assuming one will be fitted.
Describe the equipment, whether it folds, whether the passenger can transfer to a vehicle seat and any assistance required. An MPV is not automatically wheelchair-accessible. Confirm suitable arrangements with KUVER before booking.
List each item and its approximate dimensions when requesting the quote, along with all other bags and passengers. Oversized items can change which vehicle is suitable; do not assume unused seats provide safe luggage space.
Check the payment options offered for your particular booking and when payment is due. If you need a specific payment method, ask before confirming. Do not assume every vehicle or journey supports the same options.
Check the collection instructions and keep your phone available. Contact KUVER on 01293 699909 with your booking reference and current location before moving to a different meeting area.
No. A quote or enquiry is not a confirmed booking. Review the agreed journey, price and arrangements, and keep the booking reference issued when KUVER confirms the trip.
Include the hotel name, full address, entrance or reception point and the time you need collecting. Give a contact number for the travelling passenger and include all luggage so availability can be checked.
Ask for the meeting service you require when requesting a quote. Follow the arrangement confirmed by KUVER; an arrivals-hall greeting, name board or particular car park is not included automatically.
Include the exact terminal, flight number, date and airport arrival time when requesting your Crawley pickup. Do not use one terminal as the default for another; confirm the terminal with your airline.
Include Terminal 4 or Terminal 5 specifically, together with your flight and luggage details. Availability and collection arrangements are checked for the requested journey and terminal.
A pre-booked KUVER collection follows the meeting instructions in your confirmation. Do not assume a vehicle waiting at a black-taxi rank is your booked private hire vehicle.
Yes, subject to availability. Include the business name, complete building address and entrance, passenger contact number, travel time and luggage. Add any separate pickup addresses before the quote is agreed.
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